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H10 Puerta De Alcala 4 Sup Hotel Madrid Business photo

H10 Puerta De Alcala 4 Sup Hotel Madrid Interior photo

H10 Puerta De Alcala 4 Sup Hotel Madrid Room photo

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Key details

About the Hotel

Alcala, 66, Madrid, 28009

Close to El Retiro Park

Great

8.9

9.0

/10

4.0

4.2

Loved by H10 Puerta De Alcala 4 Sup guests

Cute staff

Clean rooms

Amazing view

Comfortable bed

Delicious breakfast

"The rooftop terrace is beautiful with amazing views but the drinks are really expensive so expect to pay for the privilege."

Jo Mc from United Kingdom

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"Once we got to our room the cleanliness, ample space, and view of the city left us feeling happy about our hotel choice."

jacquelyn

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"The city view from the rooftopo is amazing."

Michal from Czechia

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4-star luxury hotel in Madrid near Retiro Park

Location

H10 Puerta De Alcala is located next to Retiro Park, one of Madrid's largest green spaces. The hotel is within walking distance of cultural attractions such as the Prado Museum and the Thyssen-Bornemisza Museum. Its central position offers convenient access to public transport, making exploration of the city seamless.

Rooms

The hotel offers 146 guest rooms equipped with modern decor and advanced amenities. Each room includes a flat-screen television and a fully equipped bathroom. Select rooms provide views of the iconic Alcala Gate and Retiro Park, enhancing the guest experience.

Dining

H10 Puerta De Alcala features the Café del Patio, which serves a variety of local and international dishes. The hotel's outdoor terrace offers a pleasant dining setting for enjoying meals al fresco. A diverse breakfast buffet is available each morning, catering to various tastes.

Wellness

The hotel has a fitness center equipped with the latest gym equipment for those looking to maintain their exercise routine. An exclusive rooftop terrace provides a relaxing atmosphere for sunbathing and enjoying city views. This space is perfect for guests seeking a peaceful retreat within the bustling city.

Business

H10 Puerta De Alcala offers well-equipped meeting rooms suitable for various business events. The hotel provides conference services and catering options to meet professional needs. High-speed internet access is available throughout the premises for convenience.

Highlights

Location: Next to Retiro Park

Rooms: 146 guest rooms with views

Dining: Café del Patio and outdoor terrace

Wealth of: Rooftop terrace for relaxation

Business: Meeting rooms with catering options

Must-do experiences

Savor churros with chocolate at San Ginés for a sweet treat.
Stroll through the Retiro Park and rent a rowboat on the lake.
Visit the less-crowded Museo Sorolla for stunning Spanish art.
Explore Mercado de San Miguel for delicious tapas and local wines.
Catch a Flamenco show at Corral de la Morería for authentic culture.

Location: Perfect

9.5/10Review score

See hotel location on map

Guest Emotional Experience

Shine on SocialsSunset cocktails

“The rooftop bar is a lovely place to watch the sun set over the city and we had cocktails up there a couple of times.”

Sally62 from United Kingdom

Explorers, Not TouristsParkside strolls

“Lovely location as allowed for a short walk into the city centre through the park each day.”

Eleanor from United Kingdom

Away at HomeWelcoming vibe

“Offered glass of sparkling wine & staff took our family photo in the lobby.”

Michelle from United States

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Double Room Terrace
2 persons
20 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Deluxe Double Room Terrace
2 persons
20 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Superior Room
2 persons
25 sq. feet
2 Single beds
Air conditioning
Heating
room details

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Check Dates & Room Rates

See what's available for your travel dates

September 2026 - September 2027

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Check-in/ Check-out

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Great

8.9/10Review score

General

No smoking on site
Wi-Fi
On-site car park
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's buffet

Spa & Leisure

Infinity pool
Rooftop pool
Plunge pool
Seasonal outdoor pool
Beach umbrellas
Sun loungers
Sun terrace
Leisure/ TV room
Solarium
Open-air bath
Pool with view
Shallow end

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

AM/FM alarm clock

Room decor

Parquet floor

Dining Onsite

At H10 Puerta De Alcala 4 Sup, indulge in an inviting mix of traditional Spanish cuisine and international favorites. The onsite dining options cater to every palate, offering a warm atmosphere perfect for family gatherings or romantic dinners while enjoying live music.

Restaurant #1
Spanish Buffet
Ambiance
A family-friendly atmosphere with a modern yet traditional feel, ideal for casual meals or special gatherings.
Key Offerings
Start the day with a full buffet breakfast featuring bacon, eggs, smoked salmon, pastries, and a selection of gluten-free options, along with carefully curated Mediterranean and international dishes for lunch and dinner. Live music sets the tone for romantic dinners.
Reservation
Not needed
Open daily from 07:00 to 00:00 for breakfast, brunch, lunch, dinner, high tea, and cocktail hour.

H10 Puerta De Alcala 4 Sup Location

Alcala, 66, Madrid, 28009

Explore Madrid

Explore the Heart of Madrid

El Retiro Park

9 minutes walking

A serene urban park perfect for families, featuring boating, gardens, and walking paths.

Prado National Museum

20 minutes walking

Renowned art museum housing masterpieces from Spain's great artists, with guided tours available.

Bridge of Alcala

4 minutes walking

Historic 18th-century bridge, ideal for photography and located near beautiful gardens.

Biking at El Retiro

9 minutes walking

Biking around El Retiro Park offers scenic views and an enjoyable way to explore Madrid's green space.

Relax at Spa LaSuite

15 minutes walking

A wellness oasis offering massages and treatments, perfect for unwinding after a busy day.

Restaurante Los Lagos

3 minutes walking

Charming local restaurant featuring Mediterranean cuisine and a welcoming atmosphere.

Casa Castello

3 minutes walking

Casual dining spot known for homemade pizzas and traditional Spanish dishes.

Teatro Español

25 minutes walking

Historic theater showcasing Spanish plays and cultural performances, appealing to diverse audiences.

Cafe Central

25 minutes walking

Live music venue with a cozy vibe, featuring jazz and flamenco performances for all ages.

Getting around

City Centre
Madrid 22 min · 1.1 mi
Airports
Adolfo Suarez Madrid-Barajas (MAD) 30 min · 12.4 mi
Underground
Principe de Vergara 3 min · 700 ft
Velazquez 5 min · 1400 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible on site at true.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

You can start your day with a full breakfast, which costs EUR 25.0 per person.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Languages

English, Spanish, Italian, Catalan

Number of floors:

Number of rooms:

101

Former name

NH Puerta de Alcala

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

The H10 Puerta de Alcala enjoys a prime location near Retiro Park and within easy reach of Puerta de Alcala, metro stations, and several restaurants. Guests often appreciate the hotel's cleanliness and modern design, as well as comfortable beds. The rooftop terrace offers amazing views, though some guests have found the rooms a bit small.

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Review score

Based on 1023 verified reviews

8.8 /10

Great

91 %

Recommend

Location

9.5/10

Staff

9.3/10

Paid Wi-Fi

8.2/10

Value for money

8.3/10

Pros

Good location

Clean hotel

Spacious room

Rooftop bar

Well-catered breakfast

Cons

Small pool

Hard pillows

Broken equipment

based on 636 reviews

4/5

Jack from United Kingdom

Single

standard double or twin room

2 nights in November 2025

Reviewed: January 06, 2026

6/10

not quite what i expected

small room hard pillows

the location was acceptable, especially its proximity to the retiro park.

the room felt quite small. the pillows were too hard, and a persistent green light on the ceiling disrupted my sleep both nights. i could clearly hear conversations in the hallway and other rooms which wasn't ideal.

0 Helpful

Zoe from United Kingdom

Couple

Deluxe Double Room Terrace

3 nights in October 2025

Reviewed: November 18, 2025

9/10

amazing view kind staff

the roof terrace included amazing views. the rituals products in the bathroom had a marvelous scent. the staff were so kind and they were always ready to help.

some sounds from the hall seeped into my room.

0 Helpful

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